Frequently Asked Questions
What make/model is the motorhome?
The Motorhome is a Swift Edge 486 Black edition, on a Fiat Chassis.
What size is the motorhome?
The motorhome measures 7.32 m (Length) 2.39 m (wide) 2.98 (Height) You may need to provide these measurements when booking your sites.
Where do I collect the motorhome from?
Based in Stockton, the motorhome is stored in a CaSSOA Gold award site facility, fenced, gated with 24-hour security. You will have the option of leaving your vehicle if you wish to do so. Place of collection/ return will be arranged prior to hire. Our standard collection time is 13.30 and return time is 10am.
Can you deliver the motorhome to me?
When possible local drop offs may be available on request, charges may apply.
Do I need a special licence to drive the motorhome?
No, you can drive the motorhome on a normal full driving licence.
What paperwork identity do I need ?
Photo driving licence
x2 Documents (proof of address) dated within 90 days
Please note that the name & address on your licence must match both documents
The following documents are acceptable:
1 of Council Tax, Gas, Electricity, Water,Broadband or Land line
and 1 of the following Bank or Credit Card Statement/bill, TV/Internet/landline telephone bill(including Sky/Virgin/BT etc), Mortgage Statement, Mobile Phone Bill.
Please contact us if you wish to discuss.
What transmission is the motorhome?
What Fuel does it require?
Do you accept pets?
Yes, we are happy to accept small well behaved dogs, this needs to be discussed and agreed at the time of booking. A charge of £50 per dog will be applied. Please note, pets are not allowed on the furniture, please feel free to bring your own pet bedding.
How much is the deposit?
We require a £300 (non-refundable) deposit to secure a booking.
A £700 (refundable) security deposit is also required 7 days prior to hire.
The balance is required 6 weeks prior to the hire or in full if less than 6 weeks to the hire date
Can I take the motorhome to a festival?
Yes you can, however the intention of this needs to be declared at the time of the booking
Please note the standard security deposit (refundable) is increased to £1000
Can I take the motorhome abroad?
Currently there are travel restrictions in place due to covid 19 which do not allow this. However when travel restrictions are lifted we are happy for you to travel anywhere within Europe, The intention of this needs to be declared at the time of booking.
Please note the standard security deposit (refundable) is increased to £1250